Open to opportunities

Jeannette Sujo

@jeannettesujo

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Customer-focused Systems Information Engineer with leadership experience in education and small business operations.

Nicaragua

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What I'm looking for

I seek a leadership role where I can improve operations, support teams, enhance customer satisfaction, and contribute to strategic planning and growth.

I am a Systems Information Engineer with extensive experience leading teams in education and small business management, focused on delivering high-quality service and operational efficiency. I have a strong record of coordinating institutional planning, overseeing academic and financial-administrative operations, and driving sales growth through hands-on management and team development.

I solve problems efficiently, prioritize customer and coworker satisfaction, and communicate clearly in team-oriented environments. My background includes executive leadership for a school, general management of a retail business, and frontline sales and administrative support, demonstrating adaptability and a commitment to accountability and positive workplace culture.

Experience

Work history, roles, and key accomplishments

Executive Director

Colegio Chino Nicaragüense

May 2022 - Jul 2024 (2 years 2 months)

Led institutional planning and administrative operations, ensuring compliance with board strategies and improving accountability and service quality for students and parents.

Leadership Strategic Planning Administrative Management Staff Development Compliance

General Manager

Nostalgia de Nicaragua Cigars

Jan 2014 - Jan 2024 (10 years)

Managed sales operations and a small sales team, driving business development and collaborating with partners to increase sales and productivity.

Sales Management Business Development Team Leadership Partnership Development Sales Strategy Customer Relations

Sales / Management Assistant

Rincón Chino Restaurant

Jan 2002 - Dec 2013 (11 years 11 months)

Handled client orders and invoicing, coordinated events, and resolved customer complaints to maintain service quality and operational flow.

Customer Service Invoicing Event Coordination Sales Support Communication

Education

Degrees, certifications, and relevant coursework

Universidad Católica Redemptoris Mater

Bachelor of Engineering, Information Systems Engineering

1993 - 2001

Completed a degree in Information Systems Engineering with coursework and training in systems analysis, customer-focused IT support, and administrative processes.