Open to opportunities

Fernanda Canales

@fernandacanales

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Bilingual educator and translator with extensive customer service experience.

Nicaragua

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What I'm looking for

I am seeking a role that allows me to leverage my teaching and translation skills in a dynamic environment, promoting language learning and effective communication.

I am a dedicated educator and translator with a Bachelor's Degree in Education from UNAN Managua. With over two years of experience in customer service and a strong background in teaching, I have developed a passion for helping students achieve their language goals. Currently, I work as a private English teacher, guiding students aged 10 to 40 in improving their speaking communication skills.

My experience extends to translation services, where I have worked in various settings, including a doctor's clinic, assisting English-speaking patients. I am proficient in using Microsoft Word, Excel, and PowerPoint, which I utilize to create engaging lesson plans and manage student progress. My commitment to fostering a supportive learning environment has resulted in positive outcomes for my students.

Experience

Work history, roles, and key accomplishments

Current

Private English Teacher

Current

Self Employed

Feb 2025 - Present (7 months)

Provides private English lessons to 11 students, focusing on conversational skills for Spanish speakers. Develops and delivers engaging lessons using Microsoft Word, Excel, and PowerPoint for materials and grading.

Microsoft Word Microsoft Excel Microsoft PowerPoint

Customer Service / Accountant Assistant

Homeowner Association Management

May 2023 - Present (2 years 4 months)

Managed Accounts Receivable and reconciled homeowner unit accounts for a Miami-based company. Supported accounting operations using CINC platform, Excel, Outlook, and applying business mathematics principles.

Accounts Receivable Account Reconciliation Customer Service CINC Accounting Software Microsoft Excel Outlook)Financial Reporting

Customer Service & English Translator

Ultrasound Clinic

Apr 2021 - Present (4 years 5 months)

Served as a customer service representative and English translator, facilitating communication between doctors and English-speaking patients. Assisted with patient preparation for medical procedures and managed patient data using Excel.

Translation Customer Service Patient Care Data Entry Microsoft Excel Medical Terminology

English Teacher

American Bilingual School

Jan 2017 - Present (8 years 8 months)

Taught English to high school students for three years at American Bilingual School and elementary students for two years at MINED English School. Developed and delivered lessons using Word, PowerPoint, and Excel.

Classroom Management Curriculum Development Microsoft Word Microsoft PowerPoint Microsoft Excel Bilingualism

Part-time Customer Service

UNAN University

Jan 2017 - Present (8 years 8 months)

Provided part-time customer service at the university's office for five years through a work/study program. Assisted students and staff, managing inquiries and administrative tasks.

Customer Service Administrative Support Office Management Communication Problem Solving Data Management

Education

Degrees, certifications, and relevant coursework

UNAN MANAGUA

Bachelor's Degree, Education

Completed a Bachelor's Degree in Education, focusing on pedagogical methods and educational theories. Participated in a university Work/Study program, gaining practical experience as an English teacher during studies.