Carlos Ossa
@carlosossa
Dynamic Senior Analyst with a passion for refining customer experiences.
What I'm looking for
Greetings, I am Carlos, a dynamic individual who embodies the capacity to amplify my skills and channel them effectively into a spectrum of projects, roles, and aspirations. Rooted in a passion for refining customer experiences and driving professional advancement, I thrive in environments that challenge my analytical abilities.
With experience as an Online Content Moderator at TaskUs and a Travel Agent utilizing Amadeus and Sabre systems, I have honed my skills in managing complex tasks and ensuring compliance with community standards. My role involved creating and managing travel itineraries, issuing tickets, and providing customers with accurate travel information, all while maintaining up-to-date knowledge of airline policies and promotions.
As a Junior Analyst and Accounts Payable professional at Hubtek-Taylor Logistics, I provided essential support to the workforce team and management by managing schedules and coordinating documentation. I am eager to leverage my diverse skill set in a challenging new role that allows me to contribute to team success and enhance customer satisfaction.
Experience
Work history, roles, and key accomplishments
Online Content Moderator
TaskUs
Jan 2024 - Present (1 year 5 months)
As a Meta Content Moderator, I was responsible for reviewing and moderating content across Meta's platforms, including Facebook, Instagram, and Threads. My role ensured that all content adhered to community standards and policies, maintaining a safe online environment.
Travel Agent
Concentrix
Jan 2023 - Jan 2024 (1 year)
As a travel agent utilizing Amadeus and Sabre systems, I managed flight bookings, created travel itineraries, and issued tickets. My responsibilities included processing changes and cancellations, and providing accurate travel information to ensure smooth and efficient travel experiences for clients.
Junior Analyst & Accounts Payable
Hubtek-TaylorLogistics
Jan 2022 - Dec 2022 (11 months)
As an Administrative Assistant, I provided essential support to the workforce team and management, playing a crucial role in daily operations. My duties included managing schedules, coordinating documentation for cargo arrivals, and maintaining crucial records.
Education
Degrees, certifications, and relevant coursework
San Luis Gonzaga
High School Diploma, General Studies
Completed high school education at San Luis Gonzaga, focusing on foundational academic subjects.
Udemy
Certificate, Finance
Completed an online course on Crypto & Stocks Market through Udemy, gaining knowledge in financial markets and digital assets.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Carlos?
You can contact Carlos and 90k+ other talented remote workers on Himalayas.
Message CarlosFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
