Alejandra Bohorquez
@alejandrabohorquez
Gestiono operaciones aeroportuarias, aduaneras y atención al cliente con control documental preciso.
ColombiaWhat I'm looking for
He gestionado atención al pasajero, documentación y reportes para LATAM Airlines, incluyendo procesos vinculados con OPAIN y AEROCIVIL.
En FedEx Express preparé documentación de importación, exportación y tránsito, coordiné actividades con DIAN, ICA e INVIMA, y di seguimiento a envíos, inventarios y liberaciones de carga.
Actualmente he apoyado la operación de carga aérea para UPS en Menzies Aviation, verificando guías, facturando servicios, consultando MUISCA y asegurando el cumplimiento de tiempos, calidad y seguridad.
Experience
Work history, roles, and key accomplishments
Managed air cargo reception and control for UPS operations, verified documentation, and used MUISCA platform for customs processes. Coordinated with operational teams to ensure efficient cargo flow.
Prepared customs documentation for import/export and transit, ensured compliance with fiscal laws, and coordinated with customs officials. Managed cargo classification and inventory control.
Agente de Servicio al Pasajero
LATAM Airlines
Feb 2018 - Nov 2020 (2 years 9 months)
Provided personalized customer service and check-in assistance, managed internal systems and databases, and ensured compliance with monthly indicators. Handled passenger documentation and coordinated with international advisors.
Education
Degrees, certifications, and relevant coursework
Corporación de Educación Tecnológica Colsubsidio
Diploma, Finance
Completed training in costs and budgets.
Corporación de Educación Tecnológica Colsubsidio
Diploma, Information Technology
Completed advanced Excel and Power BI fundamentals training.
Escuela Superior de Administración Pública
Diploma, Administration
Completed a diploma in document organization.
Politecnico Grancolombiano
Tecnóloga en Gestión de Servicios, Service Management
2018 - 2020
Earned a degree in Service Management Technology with a focus on airline services.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
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