Carlos Fadul
@carlosfadul
IT support technician skilled in hardware, networks, and multimedia content creation.
United StatesWhat I'm looking for
I am an IT support technician with hands-on experience diagnosing, troubleshooting, and maintaining computer systems, networks, and user accounts across multiple locations. I have led technician teams, managed inventory and network operations, and configured hardware and software to ensure timely resolution and secure environments.
I also create multimedia content as a videographer and drone pilot, producing short-form video and photo assets for marketing channels while organizing asset libraries and contributing creative campaign concepts. I combine technical support expertise with practical content production skills to support both IT operations and digital marketing efforts.
Experience
Work history, roles, and key accomplishments
Videographer
Universal Nissan
Jun 2025 - Present (9 months)
Create short-form video and photo content for social and web channels, contribute creative concepts for marketing campaigns, maintain organized media libraries, and adapt content for platforms including Instagram, TikTok, and YouTube.
Technical Support Technician
123RepairShop
May 2022 - Jan 2024 (1 year 8 months)
Managed a team of technicians and oversaw network operations, maintained hardware and software inventories, imaged and configured laptops/tablets/phones, and coordinated equipment evaluation and distribution.
IT Support Technician
Seguritec
Nov 2017 - Nov 2019 (2 years)
Diagnosed and troubleshot network, hardware and software issues across branches, maintained and configured desktops, laptops and peripherals, and managed user accounts to ensure timely resolution and security compliance.
Education
Degrees, certifications, and relevant coursework
Fairleigh Dickinson University
Associate Degree, Computer Science
2020 - 2022
Completed an associate degree in Computer Science with coursework covering core computing concepts and practical IT skills.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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