Carlos Costa

I am a versatile policy and administrative professional with a strong background in customer service, manufacturing, and leadership. My journey has equipped me with valuable skills in policy analysis, compliance, and effective communication. Currently, I serve as an Assistant Manager at Popcentric Gourmet Ice Pops, where I manage payroll, licensing, and compliance for events, while also implementing customer service improvements.

Previously, I worked as a Bookseller at Writer’s Block Bookstore, where I advised customers and maintained visual merchandising, supporting store operations during events. My experience as a Production & Operations Associate at Colonial Coatings allowed me to hold progressive roles, including Data Entry, Shipping & Receiving, Robotics Operator, and Quality Assurance. This diverse background has honed my ability to multitask and adapt to various operational needs.