Skip to main content
Carlos BastidasCB
Open to opportunities

Carlos Bastidas

@carlosbastidas

I lead Microsoft infrastructure, cloud, and migration projects that minimize downtime.

Venezuela
Message

I've delivered infrastructure, cloud, and migration projects for SMB and enterprise clients for more than 15 years. Most recently at Forum Info-Tech, I handled L3 RDS incidents and led AD DS, SQL, and line-of-business application migrations.

At SGA Tech Solutions, I administered Microsoft 365 and Azure AD hybrid environments across 26 clients, deployed Veeam and Syncro RMM, and standardized Windows Server upgrades. I've also led RDS and Azure Virtual Desktop deployments for 200 users, hybrid Exchange migrations for 150+ users, and Active Directory repairs, upgrades, and consolidations.

I focus on reliable operations through root-cause fixes, backup and disaster recovery planning, migration planning, and practical SOPs that reduce repeat incidents and downtime.

Experience

Work history, roles, and key accomplishments

FI

Escalation Team / Project Lead

Forum Info-Tech, Inc.

Jan 2024 - Jan 2025 (1 year)

Handled L3 RDS incidents and managed Office 365 tenant and network repairs. Led migrations of ADDS, SQL, and line-of-business applications.

SS

Senior Technology Analyst

SGA Tech Solutions

Nov 2022 - Dec 2023 (1 year 1 month)

Administered Microsoft 365 tenants and Azure AD for hybrid environments across 26 clients. Deployed Veeam and Syncro RMM, standardized server upgrades, and authored SOPs.

BS

L3 Senior IT Support

Binaria Tecnología en Sistemas

Aug 2014 - Jan 2022 (7 years 5 months)

Managed Microsoft 365 tenants, Azure VMs for RDS, and AD DS/AD FS/WAP. Coordinated BDR and patch schedules, and led vendor negotiations and client technical roadmaps.

SJ

Senior L2 IT Support

Servicios y Proyectos JAMA

Feb 2010 - Jan 2014 (3 years 11 months)

Maintained 200 endpoints and 10 servers, managed Cisco switches/routers and Wi-Fi devices, and supported ERP (Profit Plus).

MV

Junior L2 IT Support

Muelles de Alejandría / Nestlé Venezuela

Jan 2006 - Jan 2010 (4 years)

Performed endpoint migrations, PXE deployments, VMWare ESX virtual servers, Cisco switch installations, and cabling upgrades.

Education

Degrees, certifications, and relevant coursework

IM

Instituto Universitario de Mercadotecnia

TSU, Computing

Earned a TSU in Computing from Instituto Universitario de Mercadotecnia in 2005.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan