Felix Henriquez
@felixhenriquez1
Motivated Infrastructure Analyst with 15 years of experience.
VenezuelaWhat I'm looking for
I am a dedicated Infrastructure Analyst with over 15 years of experience in platform support and IT consulting. My career has been marked by a strong commitment to customer relationships and a proven ability to learn new technologies quickly. I have successfully managed complex projects, ensuring efficient hardware and software support while adhering to company guidelines and policies.
Throughout my career, I have held various roles, including IT Support Specialist at Amcor Rigid Packaging and IT Senior Operation Analyst at General Motors Venezolana. My technical expertise encompasses a wide range of areas, including server administration, network support, and backup solutions. I pride myself on my ability to communicate effectively and manage time efficiently, which has enabled me to deliver projects with outstanding results.
I am passionate about leveraging my technical background to contribute to innovative solutions that drive business success. I am eager to continue growing in my career while providing exceptional support and guidance to my team and clients.
Experience
Work history, roles, and key accomplishments
IT Support Specialist
Amcor Rigid Packaging
Jan 2019 - Present (6 years 5 months)
Responsible for planning and coordinating IT activities to support business objectives, focusing on proactive checks and user support for manufacturing applications and infrastructure.
IT Consulting Support
Independent
Jul 2017 - Nov 2018 (1 year 4 months)
Provided IT consulting services including remote site interconnections and server infrastructure projects, along with end-user support for various clients.
Manufacturing Specialist
General Motors Venezolana
Sep 2015 - Apr 2017 (1 year 7 months)
Coordinated IT activities across multiple manufacturing facilities, focusing on proactive health checks and support for manufacturing applications and networks.
IT Senior Operation Analyst
General Motors Venezolana
Jan 2013 - Sep 2015 (2 years 8 months)
Managed Wintel server administration, monitored systems for security breaches, and collaborated with global teams to resolve usability issues.
ITO Service Delivery Consultant II
Hewlett Packard
Jan 2009 - Jan 2013 (4 years)
Provided expertise in IT servers and network infrastructure, ensuring compliance with quality standards and managing technical relationships with clients.
System Administrator
Electronic Data System (EDS)
May 2005 - Jan 2009 (3 years 8 months)
Administered Active Directory and provided support for server administration, security management, and end-user support.
Education
Degrees, certifications, and relevant coursework
Valencia's Technology Institute
Bachelor of Information Technology, Information Technology
Completed a Bachelor in Information Technology, focusing on various aspects of IT infrastructure and support.
LOURTEC Microsoft Certified Partner Institute
Certification in Microsoft Windows Server 2003, Information Technology
Completed multiple certifications including Planning, Implementing, and maintaining Microsoft Windows Server 2003 Active Directory Infrastructure.
New Horizons GM Learning Education
Certification in Windows Server 2008, Information Technology
Completed training in Configuring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory.
HP Virtual Education Services
Certification in Linux and VMware, Information Technology
Completed various courses including Linux Fundamentals and VMware ESXi Foundation Training.
THOMSON NETg GM Learning Education
Certification in Networking and ITIL, Information Technology
Completed multiple certifications including Cisco Certified Network Associate and ITILv3 Foundations.
UDUdemy
Certification in Security and Networking, Information Technology
Completed courses including CompTIA Security+ and Cisco CCNA 200-301.
Tech stack
Software and tools used professionally
Availability
Location
VenezuelaAuthorized to work in
Job categories
Interested in hiring Felix?
You can contact Felix and 90k+ other talented remote workers on Himalayas.
Message FelixFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
