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@carlomendoza
Dedicated customer service representative with strong communication skills.
I am a passionate Customer Service Representative with a Bachelor of Science in Information Technology. My career objective is to leverage my strong communication skills, empathetic nature, and problem-solving abilities to provide exceptional customer service. I have a proven track record of handling diverse customer inquiries and resolving complaints efficiently, contributing to high customer satisfaction levels.
In my recent role at Quantrics Enterprise Inc., I excelled in answering questions about products and services, processing orders, and troubleshooting technical issues. My experience at Tools Warehouse allowed me to manage inventory records and improve customer satisfaction through effective support. I am committed to contributing to the growth and success of any organization I join.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

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Work history, roles, and key accomplishments
Tools Warehouse
Aug 2024 - Present (1 year 3 months)
Responded to customer inquiries via email and voicemail, ensuring timely and professional communication. Managed daily inventory records and assisted in updating stock levels. Helped resolve customer issues efficiently through ticketing systems.
Quantrics Enterprise Inc.
Sep 2022 - Present (3 years 2 months)
Answered questions about a company's products or services. Processed orders and transactions. Resolved issues and troubleshooted technical problems.
Trans Power System Corp.
Mar 2019 - Present (6 years 8 months)
Performed data encoding for field work projects. Consolidated data and generated daily reports. Organized employee files.
Degrees, certifications, and relevant coursework
Bachelor of Science, Information Technology
2015 - 2016
Studied Information Technology, focusing on various aspects of computing and information systems. Gained knowledge in areas relevant to the field.
Software and tools used professionally
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