Karina Paredes
@karinaparedes
Experienced legal specialist with a strong background in customer service.
What I'm looking for
I am a dedicated professional with a Bachelor’s degree in International Business and extensive experience in legal administration, medical interpretation, and foreign trade. Currently, I serve as a Senior Legal Specialist Administrator at Simpluris Inc., where I verify eligibility for class members and ensure effective communication throughout the legal process. My proactive approach and attention to detail have allowed me to excel in managing complex case types and providing exceptional support to clients.
Previously, I worked as a Medical Specialized Interpreter, facilitating communication between American doctors and Spanish-speaking patients. This role honed my customer service skills and reinforced my commitment to creating positive experiences for clients. My experience as a Foreign Trade Assistant further developed my ability to craft tailored reports and maintain strong client relationships, contributing to measurable success in various projects.
Experience
Work history, roles, and key accomplishments
Senior Legal Specialist Administrator
Simpluris Inc.
Mar 2023 - Present (2 years 2 months)
Responsible for verifying eligibility of class members, maintaining databases, and serving as a point of contact for class members. Handled complaints, escalated issues, and conducted outreach to encourage claim submissions.
Medical Specialized Interpreter
Cyracom
Jan 2018 - Dec 2022 (4 years 11 months)
Facilitated communication between American doctors and Spanish-speaking patients, ensuring accurate diagnoses and compassionate care. Resolved intercultural conflicts and provided exceptional customer service.
Foreign Trade Assistant
Gim Advisor EIRL
Jan 2020 - Jan 2022 (2 years)
Provided exceptional communication to clients, crafted comprehensive reports, and addressed complaints. Focused on building strong relationships and ensuring client satisfaction through tailored communications.
Administrative Assistant
El Mundo de los chocolates SAC
Mar 2017 - Jan 2020 (2 years 10 months)
Managed inventory control, developed digital marketing strategies, trained staff in customer service, and organized appointments. Acted as a point of contact for clients.
Medical Specialized Interpreter
Interpretia S.A
Mar 2016 - Apr 2016 (1 month)
Facilitated communication between American doctors and Spanish-speaking patients, ensuring accurate diagnoses and compassionate care. Focused on customer service and resolving intercultural conflicts.
Pollster
Lima Survey
Mar 2014 - Mar 2015 (1 year)
Conducted opinion polls for various political entities, performed interviews, and ensured accurate assessment of findings through various methods.
Store Assistant
Seaworld
Mar 2014 - Mar 2014 (0 months)
Managed cash desk operations, provided customer service, and handled inventory management and stock replacement in a restaurant setting.
Education
Degrees, certifications, and relevant coursework
Universidad San Ignacio de Loyola
Bachelor’s degree, International Business
Bachelor’s degree in international business with experience in medical interpretation, foreign trade, legal administration, and customer service. Responsible, proactive, and with communication skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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