CS
Open to opportunities

carla scognamiglio

@carlascognamiglio

Customer Support Specialist with strong communication and problem-solving skills.

Italy

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dedicated Customer Support Specialist with extensive experience in enhancing customer satisfaction and streamlining support processes. Currently, I work at Together Price in Rome, where I have honed my skills in customer care and CRM management since July 2019. My role involves supporting customers through various channels, including email, chat, and phone, while also simplifying their journey and collecting valuable feedback to improve our services.

In addition to my current position, I have a diverse background in customer care roles across different industries. My experience includes working as a Ghostwriter at Melascrivi, where I create engaging articles on predefined topics, and as a Customer Care Specialist at Mondo Convenienza, where I managed appointment scheduling and transaction support. My analytical skills were further developed during my time at Accenture, where I focused on client needs analysis and complaint management.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

FN

F.S. Nitti

Tecnico dei servizi Turistici, Tourism Services

2003 - 2008

Studied Tecnico dei servizi Turistici, focusing on the skills and knowledge necessary for providing services in the tourism sector.

Tech stack

Software and tools used professionally

Interested in hiring carla?

You can contact carla and 90k+ other talented remote workers on Himalayas.

Message carla

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
carla scognamiglio - Customer Care/CRM Specialist - Together Price | Himalayas