Carisa Salazar

I am Carisa Mae V. Salazar, a healthcare support professional committed to delivering exceptional administrative and organizational support. My career goal is to build a strong foundation in this field while continuously learning and improving my skills. I aim to contribute by managing tasks efficiently, providing reliable assistance, and ensuring a seamless experience for clients.

Currently, I work as a Process Improvement Analyst at Sagility, where I contribute to the performance growth of our line of business. I implement innovative coaching strategies and send analysis reports to the operations team weekly. My previous experience as a Customer Service Advocate at Hinduja Global Solutions allowed me to handle inbound calls regarding insurance queries, achieving a 98% customer satisfaction rate. I am dedicated to delivering high-quality work and streamlining processes to help organizations achieve their objectives.