Carice Moss

I am a highly motivated and detail-oriented professional with over 5 years of experience in customer service and team leadership. Currently, I serve as a Mail Carrier for the United States Postal Service in Las Vegas, where I deliver friendly and efficient customer service while ensuring the safe and timely delivery of packages. My role requires effective communication with customers to assist with their inquiries and resolve service-related issues, all while maintaining high standards of accuracy and attention to detail.

Prior to my current position, I worked at In-N-Out Burger as a Cook and Customer Service representative. In this fast-paced environment, I honed my ability to manage high-volume interactions and resolve conflicts effectively. I consistently provided exceptional customer service by accurately taking orders and ensuring timely food preparation. My commitment to cleanliness and adherence to food safety standards contributed to a positive dining experience for our customers.

Additionally, I gained valuable experience as a Medical Receptionist intern, where I assisted in greeting patients and managing office inventory. This role further developed my skills in communication and customer satisfaction, which I aim to leverage as I transition into a customer service role that allows me to utilize my strong communication skills, adaptability, and problem-solving capabilities.