Candra Wilson
@candrawilson
Operations professional specializing in intake, provider credentialing, and claims support to keep healthcare processes accurate.
What I'm looking for
I’m an Operations/Intake specialist with experience across live chat support, provider onboarding/credentialing, and claims operations. I provide service for providers, assist with authorizations and appeals, verify network status, and maintain accurate provider information with a strong focus on compliance and privacy.
I’ve also handled EMR/document workflows, medical billing and collections, insurance verification, and operational data entry—including scanning/indexing records and performing QA to ensure accuracy. Whether coordinating delegated entities, troubleshooting issues through scheduled meetings, or leading quality-focused teams, I bring dependable organization, HIPAA awareness, and EPIC proficiency to every task.
Experience
Work history, roles, and key accomplishments
Served as the primary point of contact for delegated entities, resolving onboarding/credentialing provider issues that impact physicians. Maintained an accurate online provider directory by configuring provider loads and updates, reviewing credentialing applications, and performing quarterly roster reconciliations.
Education
Degrees, certifications, and relevant coursework
Rachel Carson High School for Coastal Studies
High School Diploma, High School
2008 - 2011
Earned a high school diploma at Rachel Carson High School for Coastal Studies from 2008 to 2011.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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