Open to opportunities

camille Golosinda

@camillegolosinda

Message

Technical representative with strong communication and multitasking skills.

Philippines

Message

What I'm looking for

I seek a role that challenges my skills and offers growth opportunities in a supportive environment.

I am Camille C. Golosinda, a dedicated technical representative with a background in hospitality management and extensive experience in customer support roles. Currently, I am working at Dexcom as a Technical Representative, where I utilize my technical skills to assist clients effectively. My previous roles at Concentrix and Abenson have equipped me with the ability to handle various customer inquiries and provide solutions efficiently.

Throughout my career, I have demonstrated a strong sense of responsibility and creativity in problem-solving. My training in voice certification and proficiency in Microsoft Office applications further enhance my ability to communicate effectively and manage tasks efficiently. I am committed to contributing to my organization's growth while ensuring my personal development in the process.

Experience

Work history, roles, and key accomplishments

Current

Technical Representative

Current

Dexcom Phil's

Apr 2023 - Present (2 years 7 months)

Provided technical support and troubleshooting for Dexcom products, ensuring high levels of customer satisfaction. Assisted users with device setup, data interpretation, and resolved technical issues efficiently.

Technical Support Customer Service Troubleshooting Product Support Communication Problem Solving CRM Software

Technical Support Representative

Concentrix CVG Philippines

Dec 2020 - Feb 2023 (2 years 2 months)

Delivered comprehensive technical assistance to global customers, resolving complex issues related to various products and services. Utilized expertise to guide users through solutions and maintained detailed records of interactions.

Technical Support Troubleshooting Problem Solving Communication CRM Software Data Entry Call Center Operations

Inventory Control Assistant

Abenson Waltermart

Mar 2018 - Jan 2019 (10 months)

Managed inventory levels and conducted regular stock counts to ensure accuracy and prevent discrepancies. Assisted with receiving, stocking, and organizing merchandise, contributing to efficient store operations.

Inventory Management Data Entry Microsoft Excel Logistics Teamwork

Cashier

SM Hypermarket Marilao

Sep 2017 - Mar 2018 (6 months)

Processed customer transactions accurately and efficiently, handling cash, credit, and debit payments. Provided excellent customer service, resolved inquiries, and maintained a clean and organized checkout area.

Customer Service Communication Problem Solving

Admin Assistant

Miyako Plastic Mfg. Corp.

Feb 2017 - Aug 2017 (6 months)

Provided administrative support, including managing office supplies, scheduling appointments, and organizing documents. Assisted with data entry and record-keeping, ensuring smooth daily operations.

Administrative Support Office Management Data Entry Microsoft Office Scheduling Record keeping Communication

Education

Degrees, certifications, and relevant coursework

Polytechnic University of the Philippines

Bachelor of Science in Hospitality Management, Hospitality Management

Completed a Bachelor of Science in Hospitality Management, focusing on the operational and managerial aspects of the hospitality industry. Gained knowledge in areas such as hotel and restaurant management, tourism, and event planning.

Parada High School

High School Diploma, General Studies

Completed secondary education, building foundational knowledge across various academic disciplines. Developed critical thinking and problem-solving skills essential for higher education.

San Gabriel Elementary School

Elementary School Certificate, General Education

Completed primary education, acquiring fundamental skills in reading, writing, and arithmetic. Participated in various school activities, fostering early social and academic development.