At HYATT CENTRIC MONTEVIDEO, I manage check-ins and check-outs, respond to guest requests, and handle front-office inquiries through phone, email, and messaging platforms.
I also perform daily cash register closings in local and foreign currency and use Opera V5 and Opera Cloud to inform guests about hotel services.
At ACCOR HOTELS QUEENSLAND (MANTRA & PEPPERS), I supervised the front desk team, coordinated tasks, and made operational decisions during shifts.
My experience includes reception roles in luxury hotels and apartments, as well as supervising front desk, housekeeping, bar, and restaurant staff at THE CROSSING INN RESORT, WA. I studied Sociology at Universidad de la República and speak Spanish, English, and Portuguese.

