Open to opportunities

Cameron Thompson

@cameronthompson

Message

Eager professional with strong work ethics and diverse experience.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated professional with a strong work ethic and a passion for supporting dynamic teams. My experience spans various roles, including Dispatcher for the New York City Housing Authority, where I managed emergency calls and coordinated responses for over 339,900 residents. I take pride in my ability to create effective solutions and ensure seamless operations in high-pressure environments.

In my role as Catering Lead at Allstar Butlers, I successfully led a team to deliver exceptional dining experiences, managing everything from staff placement to budget oversight. My commitment to excellence is evident in my attention to detail and ability to adapt to client needs. I am also experienced in customer service, having worked as an Operation Coordinator at Oklahoma State College, where I ensured positive interactions and efficient ticketing processes.

Experience

Work history, roles, and key accomplishments

Dispatcher

New York City Housing Authority

Mar 2024 - Present (1 year 4 months)

Operated a switchboard for the country's largest public housing development, receiving calls from residents across five boroughs to resolve emergencies and hazards. Created dispositions for each call, tracked progress, and dispatched emergency teams to various housing developments.

Emergency management Data Entry Reporting Training

Catering Lead

Allstar Butlers, Inc.

May 2023 - Present (2 years 2 months)

Led and managed a catering team, coordinating staff placement and collaborating with clients to execute tailored catering services. Oversaw food preparation and presentation to meet high culinary standards, ensuring excellent service and client satisfaction.

Team Leadership Event Coordination Client Relations Food Preparation Budget Management Customer Service

Operation Coordinator – Ticketing

Oklahoma State College

Sep 2020 - Present (4 years 10 months)

Delivered exceptional customer service, addressing inquiries and resolving issues promptly while handling cash transactions with accuracy. Assisted customers in making informed decisions regarding event details and scanned tickets for authenticity.

Customer Service Problem Solving Ticketing Systems Collaboration Data Entry

Concessions Lead

U.S. Open

Apr 2020 - Present (5 years 3 months)

Led and managed a well-functioning concessions team, including training and scheduling, while overseeing inventory and cost control. Implemented marketing strategies to boost sales and ensured top-tier customer service.

Team Leadership Inventory Management Cost Control Marketing Customer Service Sales

Direct Support Professional

Services for the Underserved

Mar 2016 - Present (9 years 4 months)

Assisted individuals with intellectual/developmental disabilities by adhering to prescribed program activities to promote well-being and facilitate customized service plans. Observed clients, reported deficiencies, and documented daily progress.

Client Observations Direct Support Client Observation Documentation Communication

Education

Degrees, certifications, and relevant coursework

Midland College

General Studies, General Studies

Activities and societies: Men’s Basketball Team

Pursued general studies while actively participating in the Men's Basketball Team. Developed teamwork and discipline alongside academic pursuits.

Western Oklahoma State College

General Studies, General Studies

Activities and societies: Men’s Basketball Team

Undertook general studies coursework and was a member of the Men's Basketball Team. Gained valuable experience in time management and collaborative efforts.