Callum Aldous
@callumaldous
Experienced insurance broker with a strong focus on customer service.
What I'm looking for
I'm Callum Lee Aldous, an experienced insurance broker based in Felixstowe, working remotely full-time. My career has always revolved around providing exceptional customer service, whether assisting clients with their international deliveries or addressing their insurance needs. I pride myself on my ability to interact professionally with clients, addressing their concerns and offering tailored solutions that meet their unique requirements.
Currently, I serve as a Renewals Specialist at Adrian Flux Insurance, where I handle fast-paced inbound calls regarding motor insurance renewals and respond to client email inquiries. My role requires a deep understanding of FCA Insurance Regulations, and I actively ensure compliance with all regulatory guidelines while maintaining high standards of transparency and fairness. My experience in various roles has equipped me with a diverse skill set, including customer service, sales, and time management, which I leverage to work independently and efficiently.
Experience
Work history, roles, and key accomplishments
Retained Renewals Specialist
Adrian Flux Insurance
Oct 2021 - Present (3 years 8 months)
Manages fast-paced inbound calls for motor insurance renewals and responds to client email inquiries. Provides tailored solutions and liaises with underwriters, ensuring compliance with FCA Insurance Regulations.
Quality Controller/Inspector
Adecco
Dec 2020 - Oct 2021 (10 months)
Inspected engine parts for damage and product issues, ensuring adherence to relevant procedures. Maintained consistent testing on each product and informed suppliers of non-compliance.
Trainee Freight Co-ordinator
Grace Global Forwarding
Sep 2019 - Oct 2020 (1 year 1 month)
Managed and oversaw the full import/export process, from shipment to customer delivery. Communicated directly with shipping lines, hauliers, warehouse operatives, and customers to ensure smooth service.
Education
Degrees, certifications, and relevant coursework
Callum hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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