Lashana Powell

With two years of experience in the insurance industry, I have honed my skills as a Renewals Advisor, excelling in customer service, policy renewals, and business operations. My journey has been marked by a commitment to delivering positive client experiences and impactful results. I have successfully managed client accounts, improved customer satisfaction, and increased policy renewals, demonstrating my ability to navigate complex insurance landscapes.

My role as an Insurance Broker has allowed me to enhance my customer service skills significantly. By effectively managing complex insurance policy renewals for diverse clients, I achieved a notable increase in client satisfaction within just six months. I have developed strong communication, problem-solving, and negotiation skills, helping clients find the right insurance solutions while ensuring compliance with regulations set by the financial conduct authority.

In addition to my professional experience, I have pursued education in business and childcare, which has equipped me with a well-rounded skill set. I am proficient in Microsoft software, time management, and strategic planning, all of which contribute to my ability to work efficiently in fast-paced environments. I am dedicated to continuous improvement and look forward to leveraging my skills in future opportunities.