Callie Pedersen

Developed and organized a sleep consulting and family-support business focused on helping families improve infant and toddler sleep and overall well-being. Created service packages, client-facing materials, intake processes, and support resources with attention to clarity and client experience.

Supported senior residents with compassionate, individualized care while preserving dignity, privacy, and professional conduct. Communicated with residents, families, and care team members to clarify needs and maintain care continuity.

Managed daily flow of client and business documents, including applications, agreements, and internal records. Communicated with clients by phone and other channels to gather information, answer questions, and support positive customer experiences.

Supported education and community development initiatives while working with varied groups and teams. Taught English to elementary students in Kenya and Thailand.

Supported business owner with administrative and day-to-day operational tasks. Handled client communication, scheduled telephone calls, maintained records, filed documents, and kept office organized.

Master of Arts in Clinical Mental Health Counseling from Walden University.

Bachelor of Science in Human Development and Family Studies with a minor in Spanish from Colorado State University.

Semester abroad at Universidad de Sevilla in Seville, Spain.