Skip to main content
CC
Looking for a job

caitlin capocci

@caitlincapocci

Insurance verification specialist at Jefferson Outpatient Imaging, using EPIC to schedule imaging appointments and verify insurance authorizations.

United States
Message

At Jefferson Outpatient Imaging, I answer calls and help patients schedule, reschedule, or cancel appointments. I use EPIC to schedule MRI, CT, X-ray, ultrasound, and PET CT appointments.

I verify insurance eligibility and authorization requirements through PEAR, Navinet, Passport, and other insurance portals. I also communicate with health care professionals to obtain scripts, referrals, and clinical information for prior authorizations.

At NEXT SALON PLUS, I greeted guests, checked them in, and helped them connect with their stylists. I also booked appointments and handled customer calls.

At NEXT SALON PLUS, I supervised the front end, inventoried the sales area, and coordinated employee schedules. Earlier, at royal hair, I scheduled appointments, processed payments, and provided shampooing and head massages.

Experience

Work history, roles, and key accomplishments

JI
Current

Insurance Verification Specialist

Jefferson Outpatient Imaging

Nov 2020 - Present (5 years 11 months)

Answer calls, greet patients, and assist with scheduling, rescheduling, or cancelling appointments. Use EPIC to schedule patient appointments for MRI/CT, XRAY, US, and PET CT, and verify insurance eligibility and authorization requirements through various portals.

NP

Salon Assistant

Next Salon Plus

Apr 2015 - Nov 2021 (6 years 7 months)

Addressed return customers by name to develop customer-company relationships and greeted guests upon arrival. Supervised front end salon, booked appointments, inventoried sales area, and coordinated employee schedules.

RH

Salon Assistant

Royal Hair

May 2013 - May 2014 (1 year)

Treated customers to extra services such as shampooing and head massages to promote loyalty. Scheduled appointments and processed payments.

Education

Degrees, certifications, and relevant coursework

Drexel University logoDU

Drexel University

Certificate, Medical Insurance Coding

Completed a certificate in medical insurance coding from Drexel University in 2017.

Empire Beauty School logoES

Empire Beauty School

Cosmetology License, Cosmetology

Earned a cosmetology license from Empire Beauty School in 2012.

DS

Delaware Valley High School

High School Diploma, General Studies

Completed high school diploma at Delaware Valley High School in 2011.

Tech stack

Software and tools used professionally

Interested in hiring caitlin?

You can contact caitlin and 90k+ other talented remote workers on Himalayas.

Message caitlin

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan