At North City Medical, I verify insurance eligibility, process referrals, and secure prior authorizations for patients across five providers. I also reconcile schedules and patient records to support accurate claims.
At L'Elite Medi Spa, I processed prior authorizations and verified benefits, while managing denied cases and submitting reconsideration appeals. I maintained accurate authorization records in the EMR to support audit readiness and claims workflows.
As Lead Medical Receptionist at L'Elite Medi Spa, I verified eligibility before visits and supervised and trained front desk staff on insurance verification and documentation standards. I also managed patient check-in and check-out while maintaining registration data.
