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Busisiwe Mkatshwa

@busisiwemkatshwa

I am a sales and service professional skilled in promotion and problem resolution.

South Africa
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What I'm looking for

I am seeking customer-facing roles in sales, promotions, or customer service where I can apply promotion and problem-resolution skills, grow in business/project management, and contribute as a collaborative team member.

I am a sales and promotions professional with hands-on experience in retail promotion, sales consulting, and customer-facing call centre roles. I have worked as a promoter for multiple campaigns and as a sales consultant, developing practical sales and customer engagement skills.

I also served as a personal assistant from April 2023 to September 2024 and worked in a call centre (customer service) role in late 2024, where I strengthened my administrative, communication, and problem-resolution abilities. I completed a Project Management qualification in 2022 and am pursuing Business Management at Rosebank College.

I bring team-oriented collaboration and multilingual communication in English, IsiXhosa, and IsiZulu, with a consistent track record of reliable promotion, sales performance, and customer support.

Experience

Work history, roles, and key accomplishments

DT

Sales Associate

Deals on Tap

Aug 2021 - Dec 2021 (4 months)

Handled sales operations and assisted customers with product selections. Contributed to achieving daily sales goals.

Education

Degrees, certifications, and relevant coursework

RC

Rosebank College

Diploma, Business Management

Currently pursuing a course in Business Management. Developing skills in various aspects of business operations and administration.

Tech stack

Software and tools used professionally

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