Burcsik Barnabás
@burcsikbarnabs
Aspiring computer operations representative with strong customer service skills.
HungaryWhat I'm looking for
I am a dedicated professional with a strong sense of responsibility and a commitment to delivering accurate and reliable work. Currently, I am working as a Customer Care Representative at Foundever, where I provide outstanding support for Philips, ensuring customer satisfaction through effective communication and problem-solving skills.
Previously, I served as a Representative in Computer Operations at Kyndryl Hungary, where I managed and monitored customer systems 24/7. My role involved job error handling, daily changes completion, and supporting customer systems, which honed my technical skills and ability to work under pressure. I am eager to expand my programming knowledge and apply it to practical, worthwhile projects.
Experience
Work history, roles, and key accomplishments
Deliver outstanding customer support for Philips through Foundever, utilizing a positive attitude and focus on customer satisfaction. Assisted call-in customers with questions and orders, handling a large volume of inquiries daily.
Deliver outstanding customer support for Philips through Foundever, utilizing a positive attitude and focus on customer satisfaction. Assisted call-in customers with questions and orders, handling a large volume of inquiries daily.
Managed and monitored customer systems 24/7, handling job error resolutions, daily changes, and reporting on batch statuses. Provided on-call services and supported customer systems effectively.
Managed and monitored customer systems 24/7, handling job error resolution, daily changes, and reporting statuses. Provided on-call services and supported customer systems effectively.
Waiter
Károlyi Castel Hotel & Restaurant
Jan 2017 - Jan 2018 (1 year)
Provided timely service to guests, resolved customer complaints, and ensured a pleasant dining experience. Coordinated with kitchen staff to minimize wait times.
Waiter
Károlyi Castel Hotel & Restaurant
Jan 2017 - Jan 2018 (1 year)
Coordinated timely service to minimize table wait times and resolved customer complaints promptly, ensuring a positive dining experience.
Education
Degrees, certifications, and relevant coursework
Újpesti Bródy Imre Highschool
General Certificate of Education, General Education
2019 -
I have general certificate of education.
Újpesti Bródy Imre Highschool
General Certificate of Education, General Education
2015 - 2019
I have general certificate of education.
Tech stack
Software and tools used professionally
Availability
Location
HungaryAuthorized to work in
Job categories
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