Burak Kaan Gökkaya

I am a dedicated and hard-working individual with a strong background in customer service, teaching, and translation. With over 9 years of experience, I have developed a unique set of skills that enable me to effectively communicate with customers, manage complaints, and provide technical support. My experience as a teacher and education counselor has taught me the importance of teamwork, leadership, and effective communication.

As a Planning and Monitoring Specialist at Getir, I have honed my skills in developing and implementing strategic plans, forecasting weekly orders, and analyzing customer service metrics. My experience as a Freelance Translator and Content Writer has given me the ability to translate and edit content from English to Turkish and vice versa.

I am a certified Planning and Process Specialist, and I have completed various courses in Project Management, Growth Marketing, Digital Marketing, and Customer Success Management. I am committed to continuous learning and self-improvement, and I am excited to bring my skills and experience to a new role.