Bumbara Emmanuel

I am a highly organized customer support specialist with hands-on experience across e-commerce, crypto exchange, and online marketplaces. I provide warm, professional service via phone, email, and web channels while maintaining confidentiality and accuracy.

At Verselina and DiamonExchange I managed customer inquiries, facilitated account creation and purchases, resolved account errors, and ensured timely deliveries to meet customer specifications. I also maintained and updated website content to keep product listings current.

As Customer Support and Secretary Assistant at EIP AFRICA, I supported sellers in presenting innovations, created website and social media updates, designed documents and flyers, and assisted with Meta ad campaigns to raise awareness. I combine technical awareness with strong interpersonal skills to enhance customer experience.

I bring attention to detail, strong time-management, and problem-solving abilities, and I am motivated to contribute to a growth-oriented team that values excellent customer service and efficient web operations.