Bukola Ajulo
@bukolaajulo
Forward-thinking Customer Service Representative dedicated to client satisfaction.
What I'm looking for
I am a proactive Customer Service Representative with a strong commitment to resolving customer issues and enhancing client satisfaction. My assertive communication style and ability to build strong relationships have consistently allowed me to deliver exceptional service. I approach every task with optimism and ambition, striving for excellence in all that I do.
In my current role as a Casual LPN, I have honed my skills in patient communication and specimen collection, ensuring that I adhere to strict protocols to maintain safety and accuracy. My experience in administrative support has equipped me with the ability to analyze data and identify trends that can improve business processes. I pride myself on my attention to detail and my ability to navigate challenging situations with a positive attitude.
Throughout my career, I have demonstrated strong leadership skills as a Team Leader at Princess Auto Limited, where I motivated my team to achieve optimal results. I have successfully managed store operations, addressed customer complaints, and coached team members on customer service standards. I am excited to bring my skills and experience to a new opportunity where I can continue to grow and make a positive impact.
Experience
Work history, roles, and key accomplishments
Casual LPN
Alberta Paramedical Service
May 2019 - Present (6 years 2 months)
Collected specimens for lab testing, practicing aseptic techniques to reduce the spread of infection. Communicated with patients to explain specimen collection procedure and answer questions.
Team Leader
Princess Auto Limited
Sep 2017 - Apr 2022 (4 years 7 months)
Assisted in the recruitment and onboarding of new team members. Motivated team to achieve optimal results through effective communication and interpersonal skills.
Administrative Support
Alberta Health Services
Mar 2021 - Mar 2022 (1 year)
Organized and maintained office filing systems, databases, and records. Resolved customer service inquiries in a timely manner while maintaining a professional demeanor.
Education
Degrees, certifications, and relevant coursework
Bow Valley College
Diploma in Licensed Practical Nurse, Licensed Practical Nurse
Completed a comprehensive program to become a Licensed Practical Nurse, focusing on practical nursing skills and patient care.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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