At Mercor, I evaluate AI-generated outputs involving IT systems, infrastructure, troubleshooting, and technology operations, applying real-world IT knowledge to identify inaccuracies and provide structured feedback. At Hannibal-LaGrange University, I developed PowerShell scripts that improved patch tracking efficiency by 30%.
Across enterprise and educational environments, I’ve supported end users, administered Active Directory accounts, and worked with Windows Server and network issues. I’ve also created technical documentation and supported audits, risk assessments, and IT security and compliance activities.
