Open to opportunities

Bryce Crouchet- Faux

@brycecrouchet-faux

I build and optimize ecommerce marketplaces, promotions, payments, and customer experiences across major commerce platforms.

United States

Message

I've led ecommerce operations at Enervee across utility marketplaces reaching 40M+ households, supporting $16M+ in annual ecommerce revenue and 37,000+ orders. I manage merchandising, promotions, forecasting, inventory, product launches, and customer-facing storefront experiences.

I run commerce operations across Shopify, BigCommerce, Oscar, Magento, and custom platforms, including pricing, catalog setup, checkout QA, payments, fraud, and fulfillment. I supported Enervee's migration from Chase Payment Solutions to Stripe and helped expand payment options through BNPL and custom financing.

I've partnered with teams and organizations including Best Buy, Google, Ingram Micro, AT&T, 3PLs, Finance, Marketing, Technology, and Customer Support. I use customer behavior, campaign data, automated testing, and support insights to improve conversion, resolve friction, and deliver reliable ecommerce experiences.

Experience

Work history, roles, and key accomplishments

Ecommerce Operations Manager

Enervee

Sep 2017 - Apr 2026 (8 years 7 months)

Managed ecommerce operations across utility marketplaces reaching 40M+ households, overseeing merchandising, promotions, forecasting, inventory, and customer-facing experiences. Drove end-to-end promotion and product launch operations, managed payment and fraud operations, and served as primary escalation point for customer support.

Ecommerce Operations Manager

Creative Artists Agency

Jun 2014 - Apr 2017 (2 years 10 months)

Managed day-to-day ecommerce operations for AT&T B2B webstores, overseeing Magento storefronts serving 5,000+ dealers nationwide. Managed vendor relationships, pricing, promotions, and product onboarding, and coordinated end-to-end order operations with 3PL partners.

Magento Vendor Management Pricing Promotion Product Onboarding Catalog Management Inventory Order Management Fulfillment 3PL TaxJar Customer Service Sales Tax Compliance

Ecommerce Coordinator

Kelly Spicers

Jun 2010 - Jun 2014 (4 years)

Supported the launch of the company's first B2C ecommerce storefront on Magento, partnering with in-house digital teams from concept through go-live. Owned day-to-day ecommerce operations including catalog management, pricing, inventory accuracy, order fulfillment, and customer data workflows.

Magento Catalog Management Pricing Inventory Accuracy Order Fulfilment Salesforce CRM