Open to opportunities

Bruno Costa

@brunocosta3

Message

I support customer service, sales, and management decision-making through accounting and performance analysis.

Portugal

Message

What I'm looking for

I'm seeking an opportunity to apply and develop my knowledge of accounting, financial management, performance analysis, and management control while contributing to stronger management processes and decision-making.

I've supported customer-facing operations at Torel Palace, Chic & Basic Gravity, Exe Praia Golf, and OnlyBattery, spanning food and beverage service, front office, booking management, events, sales, and technical support.

I'm currently pursuing a Master’s in Accounting and Management Control at the University of Aveiro after completing a degree in Hotel Management. I’m building my capability in accounting, financial management, performance analysis, and management control to improve management processes and organisational decision-making.

Experience

Work history, roles, and key accomplishments

Sales Representative and Technician

OnlyBattery

Jan 2024 - Jan 2025 (1 year)

Performed sales duties for private and business customers, provided technical support for products sold, and delivered service focused on problem-solving and customer satisfaction.

Sales Technical Support Customer Satisfaction Problem Solving

Front Office Intern

Exe Praia Golf

Jan 2023 - Jan 2024 (1 year)

Carried out reception duties, assisted with booking management, and helped organize and coordinate hotel events.

Reception Booking Management Event Coordination Customer Service

Waiter and Barman

Chic & Basic Gravity

Jan 2023 - Dec 2023 (11 months)

Worked in the Food & Beverage department as a waiter and barman, provided room service, and ensured high-quality service focused on customer satisfaction.

Food and Beverage Waiter Bartending Room Service Customer Satisfaction

Waiter and Barman

Torel Palace

Jan 2022 - Dec 2022 (11 months)

Worked in the Food & Beverage department as a waiter and barman, and provided room service.

Food and Beverage Waiter Bartending Room Service

Education

Degrees, certifications, and relevant coursework

University of Aveiro

Master's, Accounting and Management Control

2025 -

Currently pursuing a Master's degree in Accounting and Management Control, focusing on accounting, financial management, performance analysis, and management control.