Open to opportunities

Bruno Barros

@brunobarros

Message

I support users, manage digital content, and solve IT problems.

Portugal

Message

What I'm looking for

I'm looking for an opportunity in technical support, IT, or digital content management where I can solve user problems, work with technology, keep learning, and help improve processes.

At BoldApps, I managed SmartCMS content for APCP’s national directory of palliative care teams, validating data across more than one hundred entries.

I also supported Valle D’Encanto’s digital content, creating content, contributing SEO and social-media concepts, and building a mailing list. My internship work included internal communication diagnostics, SWOT and competitor analysis, weekly reporting, meeting minutes, and a technically formatted final report using IEEE citations.

In direct sales at Vodafone D2D, I developed personalised customer advice, customer retention, and direct public-facing communication while meeting proposed targets.

I bring practical technical support experience, advanced Microsoft Office and Excel skills, and confidence communicating with both technical and non-technical users. I’m immediately available and interested in emerging technologies, digital innovation, and process optimisation.

Experience

Work history, roles, and key accomplishments

Suporte Técnico de Informática

BoldApps, Lda.

Atualizei e geri conteúdos no SmartCMS para o diretório nacional de equipas de cuidados paliativos do cliente APCP, tratando e validando dados de mais de uma centena de entradas. Assegurei a gestão de conteúdos digitais para o cliente Valle D'Encanto, incluindo criação de conteúdo, SEO, conceitos para redes sociais e construção de mailing list.

SEO Content Management Data Validation Reporting IEEE Formatting

Education

Degrees, certifications, and relevant coursework

ISCA-UA — Instituto Superior de Contabilidade e Administração da Universidade de Aveiro

CTeSP (Curso Técnico Superior Profissional), Informatics and Organizational Communication

CTeSP in Informatics and Organizational Communication from ISCA-UA, with practical experience in technical support, CMS management, and problem-solving in a business environment.