Brooke Shaw

I've led customer service teams at Athleta in Colorado Springs, coaching employees at every level while strengthening customer satisfaction and loyalty.

I manage payroll, scheduling, optimization, and forecasting using UKG, while protecting sensitive employee information and auditing processes for compliance. I also support onboarding, orientation, training materials, interviewing, reference checks, background screenings, and employee development.

At Apex Systems, I analyzed financial data, reconciled discrepancies, processed accounts payable, verified timesheets, and resolved payroll questions accurately and promptly.

I'm eager to bring my communication, cultural awareness, and cross-functional collaboration to a People & Culture Coordinator role focused on a positive, productive employee experience.