Kristy Lucas
@kristylucas
Experienced shift manager focused on customer service and operations excellence.
ZimbabweWhat I'm looking for
I am an energetic shift manager with extensive hands-on experience running fast-paced restaurant operations and leading frontline teams.
Across multiple roles I led inventory control, scheduling, training, cash handling, safe drops and deposits, and drive-thru operations to maintain smooth store performance.
I prioritize guest relations, food safety, and team development, and have repeatedly overseen hiring and interviewing, crew training, and performance-focused scheduling.
I bring consistent operational discipline, strong communication, and leadership to ensure high-quality customer service and reliable daily store execution.
Experience
Work history, roles, and key accomplishments
WEAssistant Manager
Wendy’s
Jan 2024 - Dec 2024 (11 months)
Managed store functions including inventory, drive-thru, deposits, staff scheduling, training and operational tasks to ensure consistent guest service and compliance.
General Manager
Hardee’s Mega Deals
Feb 2018 - Oct 2023 (5 years 8 months)
Ran daily store operations including deposits, truck inventory, safe drops, staff training and scheduling while overseeing inventory and staffing decisions to ensure service standards.
Assistant Manager
Captain D’s Seafood Restaurant
Nov 2017 - Feb 2022 (4 years 3 months)
Supported store leadership by running drive-thru, managing deposits and truck inventory, scheduling staff, conducting training and interviews, and maintaining store inventory and operations.
Shift Supervisor
Hardee’s Mega Deals
Jun 2010 - Nov 2016 (6 years 5 months)
Managed store operations including inventory, drive-thru, cash deposits, safe drops and team training; scheduled staff and conducted interviews to maintain operational continuity.
Education
Degrees, certifications, and relevant coursework
East Robertson High School
Diploma, High School Diploma
2006 - 2010
Activities and societies: Cash handling; customer service; POS systems; food safety management; crew training; leadership; scheduling; inventory control
High school graduate with coursework and training related to customer service and food safety completed between August 2006 and May 2010.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Interested in hiring Kristy?
You can contact Kristy and 90k+ other talented remote workers on Himalayas.
Message KristyFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
