Britney Watkins
@britneywatkins
Detail-oriented administrative professional specializing in virtual support.
What I'm looking for
I am a detail-oriented Administrative Assistant with 4+ years of experience in scheduling, insurance verification, billing, and customer support. I reliably manage calendars, perform accurate data entry, and deliver seamless virtual support for busy teams.
In clinical and office settings I reduced claim errors and improved reimbursement timelines through precise insurance verification and billing. I have overseen front-desk operations, reconciled payments, and maintained accurate patient records while streamlining scheduling systems.
I am proficient in Microsoft Office (Word, Excel, Outlook, Teams) and remote collaboration tools such as Zoom and Slack, and I adapt quickly to fast-paced environments. My background includes roles as an administrative assistant, chiropractic assistant, clinic manager, and physical therapy technician.
I am authorized to work in the U.S. and am seeking to transition into a remote Virtual Assistant or Data Entry role where I can apply my organizational skills, attention to detail, and client-focused communication to support efficient operations and growth.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Clayton County Water Authority
Nov 2023 - Present (1 year 11 months)
Provide administrative support including document preparation, recordkeeping, and accurate data entry; manage calendars and coordinate meetings to ensure efficient day-to-day operations.
Chiropractic Assistant
Spine Care Chiropractic Center, PC
Aug 2022 - Sep 2023 (1 year 1 month)
Performed insurance verification and billing to reduce claim errors and improve reimbursement timelines; managed patient scheduling and front desk inquiries with professionalism.
Physical Therapy Technician
Barnes Orthopedic, Sport & Spine Physical Therapy
May 2022 - Aug 2022 (3 months)
Guided patients through therapy exercises while handling reception duties; scheduled appointments and processed payments to support clinic operations.
Clinic Manager
Oberster Chiropractic
Nov 2020 - May 2022 (1 year 6 months)
Oversaw front desk operations, medical billing, insurance verification, and patient intake; maintained accurate records and streamlined scheduling systems to improve clinic efficiency.
Receptionist
Atlanta Pulmonary and Sleep Solutions
Jan 2019 - Jan 2020 (1 year)
Managed front desk duties and patient communications to support clinic operations and appointment flow.
Education
Degrees, certifications, and relevant coursework
Life University
Chiropractic Assistant Certification, Chiropractic Assistance
2021 -
Completed a Chiropractic Assistant certification program at Life University beginning October 2021.
Life University
Bachelor's in Biology, Biology
2022 - 2023
Pursued a Bachelor's in Biology at Life University from January 2022 to July 2023; program unfinished.
Ola High School
High School Diploma, General Secondary Education
2014 - 2018
Completed High School Diploma at Ola High School, graduating in May 2018.
Availability
Location
Authorized to work in
Job categories
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