Britany Long
@britanylong
Dedicated beauty advisor with a strong background in customer service.
United StatesWhat I'm looking for
I am a passionate beauty advisor currently working at Sephora @ Kohl’s, where I excel in identifying customer needs and recommending makeup and skincare products. My role involves not only driving sales goals through effective cross-selling but also educating customers on product usage and skincare routines. I take pride in ensuring that products are presented beautifully and that customers leave satisfied with their purchases.
My diverse experience spans various roles, from providing excellent customer service at Burger King to assisting physical therapists as a rehab tech. Each position has equipped me with valuable skills in communication, organization, and customer engagement. I have a strong foundation in the beauty industry, complemented by my artistic background, which allows me to connect with clients on a personal level and provide tailored recommendations.
Experience
Work history, roles, and key accomplishments
Beauty Advisor
Sephora @ Kohl’s
Sep 2023 - Present (1 year 8 months)
Identified customer needs and recommended makeup and skin care products, driving sales goals by cross-selling. Demonstrated proper use of beauty products and performed foundation color matching. Ensured proper presentation of products on shelves.
Virtual Stylist
MeetTailor.com
Jan 2018 - Mar 2018 (2 months)
Consulted with clients online to style their fashion needs and shop for new items. Provided thoughtful, personally curated selections based on client taste, budget, and current trends. Built relationships for a personalized experience.
Rehab Tech
Apex Rehab
Apr 2013 - Aug 2017 (4 years 4 months)
Assisted physical and occupational therapists with patient treatments and exercises. Developed an organized filing system and documentation logs. Transported patients and performed housekeeping duties in the department.
Apparel Sales Associate
Wal-Mart
Jun 2012 - Mar 2013 (9 months)
Worked in apparel and jewelry departments, performing daily tasks like zoning, price changes, and processing overstock. Occasionally worked shifts in the photo lab and electronics department. Changed watch batteries.
Direct Support Staff
RedCo
Jun 2011 - Jan 2012 (7 months)
Supported MH/MR consumers in group home settings, assisting with daily hygiene, meals, and medication administration. Accompanied consumers to appointments and outings. Maintained daily notes and charts.
Direct Support Specialist
Supportive Concepts
Jun 2009 - May 2010 (11 months)
Prioritized consumer independence by providing necessary support to maximize quality of life. Monitored and responded to crisis situations. Maintained the safety and well-being of consumers in the home.
CarHop/Trainer
Sonic Drive In
Nov 2007 - Apr 2009 (1 year 5 months)
Provided excellent customer service as a roller skating carhop and performed duties in all areas of the restaurant. Promoted to CarHop and Front-of-house trainer for new hires. Trained new employees.
Education
Degrees, certifications, and relevant coursework
Cedar Crest High School
High School Diploma, General Studies
Completed the standard high school curriculum. Focused on foundational academic subjects necessary for post-secondary education or entry into the workforce.
Lebanon County CTC
Certificate, Graphic Arts
Activities and societies: Third Place - Lebanon County CTC Annual Art Show 2007, Honorable Mention - National Federal Junior Duck Stamp Competition 2007, Certificate of Merit: Excellence in Visual Art Scholastic Art & Writing 2007
Completed a vocational program specializing in Graphic Arts. Gained practical skills and knowledge in design principles and software applications.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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