Jordan Grimm

I’m a top-performing beauty sales professional specializing in elevated, personalized client experiences that translate into strong transaction values, repeat business, and long-term loyalty. At MAC Cosmetics, I ranked #4 in North America for Average Transaction Sale (ATS) and consistently exceeded monthly sales goals by an average of 20%.

I’m hands-on with consultative clienteling, delivering 20–60 client consultations per shift while managing a 100+ client portfolio with repeat business. I maintained $85 ATS versus a $55 goal, achieved 3.5 UPT, and earned a 95% loyalty capture rate—often closing $300–$500 transactions.

I also drive performance beyond the counter: I hosted monthly events generating $1,000+ revenue and trained team members on sales and service. Alongside client results, I handled inventory, merchandising, and operations to keep everything running at a high standard.

Before beauty, I built customer-facing accuracy and problem-solving skills as a Pharmacy Technician at Kroger, handling high-volume work, insurance troubleshooting, and service under pressure. Earlier, as an Associate Banker at JPMorgan Chase, I led sales referrals, trained staff, and supported technology rollout to improve satisfaction—strengthening my ability to partner, coach, and deliver results.