At Valencia College’s Registrar’s Office, I investigate discrepancies across student records and connected systems, tracing information through workflows to support accurate resolution. I validate outcomes with reconciliations, row counts, and secondary checks before records or reports are finalized.
I maintain FERPA-protected information with minimum-necessary access and produce clear, audit-ready documentation. I also explain complex records and process questions in clear terms for students and internal stakeholders.
At Valencia College’s YouthBuild, I coordinated participant records and operational workflows, following up on discrepancies or missing details. I reviewed data, clarified requirements, and supported consistent reporting and recordkeeping.
Earlier at Valencia College, I supported administrative operations in the Science Division Office and provided front-line technology assistance in the IT Software & Development Lab. I helped troubleshoot workstation, software, and access issues, and supported software installation and basic network configuration.
