Looking for a job

Shikha Mishra Miglani

@shikhamishramiglani

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I deliver enterprise digital banking and payments transformations across regulated financial services.

Singapore

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What I'm looking for

I'm seeking to contribute to enterprise-scale Agile transformation and digital delivery excellence, with opportunities to improve customer experience and operational efficiency in complex, regulated banking environments.

I've led digital banking and payments delivery for Visa, UOB, DBS, OCBC, and Citibank across Singapore and regional markets.

At Visa, I managed Visa Installments delivery, coordinating distributed teams across India, Singapore, and the US while prioritizing features, managing scope changes, and maintaining quality, release, and cybersecurity gates.

At UOB, I delivered milestones for the UOBAM Invest robo-advisory app, led SIT and UAT, and managed governance, compliance, vendors, and an 8+ person team across Singapore, Hong Kong, Malaysia, and Thailand. At DBS, I led chatbot feature delivery for retail and business banking across Asia.

My background spans credit cards, wealth management, cash management, trade, mobile banking, chatbots, and digital banking. I'm focused on enterprise-scale Agile transformation, customer experience, operational efficiency, and high-quality digital delivery.

Experience

Work history, roles, and key accomplishments

Senior Project Manager

Visa

Jan 2023 - Nov 2024 (1 year 10 months)

Managed Visa Installments project, facilitating scrum ceremonies, feature grooming, and release scope prioritization. Coordinated with product and dev teams, tracked velocity, and ensured cyber-security compliance for releases.

Scrum Jira Confluence Release Management Stakeholder Management Agile Project Management

Project Manager

United Overseas Bank

Sep 2021 - Sep 2022 (1 year)

Managed UOBAM Invest App – Robo Advisory project, handling go-live milestones, team and vendor management, and SIT/UAT phases. Provided status updates to senior stakeholders and ensured compliance with governance standards.

Project Management Stakeholder Management SIT UAT Vendor Management Compliance Mobile Apps

Project Manager

DBS Bank

Feb 2020 - Sep 2021 (1 year 7 months)

Led a feature team for DBS Chatbot (Retail and Business), managing development deliverables and stakeholder meetings. Served as liaison between IT and business, and managed SOWs throughout the project lifecycle.

Project Management Stakeholder Management Requirements Gathering Solution Design Documentation SOW Management

Project and Release Manager

United Overseas Bank

Feb 2019 - Nov 2019 (9 months)

Managed My Wealth Planning 3.0 project, handling requirement gathering, project planning, and wireframe finalization. Reported project status directly to company stakeholders.

Requirements Gathering Project Planning Wireframing Stakeholder Management Status Reporting

Project Manager

OCBC Bank

Sep 2016 - Nov 2018 (2 years 2 months)

Worked on Cash Management and Trade for Beyond Velocity application, managing a team of 8. Involved in change requests, impact analysis, and mobile extension projects for Singapore and Malaysia markets.

Cash Management Trade Finance Team Management Change Management Impact Analysis Mobile Banking

Asst. Project Manager

Citibank NA

May 2010 - Jun 2016 (6 years 1 month)

Gathered business and stakeholder requirements, created focus groups, and performed strategic planning using SWOT analysis. Prepared requirement traceability matrices and acted as SME for Test Management Tool Quality Centre.

Requirements Gathering SWOT Analysis Traceability Matrix Test Management Quality Centers Stakeholder Management