Open to opportunities

Brendalydia Olivo

@brendalydiaolivo

Legal and procurement administration professional delivering accurate case support, confidential records, and compliant documentation.

United States

Message

What I'm looking for

I’m looking for a role where I can support legal operations or regulated procurement with strong attention to detail—managing confidential records, deadlines, and documentation while collaborating with stakeholders to keep processes compliant.

I’m a detail-oriented legal and administrative support specialist with experience supporting legal operations, case documentation, client communication, procurement administration, appeals processing, and confidential record management.

Currently as an Assistant Procurement Administrator at DASNY, I support procurement for professional services and construction-related contracts, including term procurements, awards, work orders, and amendments. I prepare, process, and review procurement materials while coordinating documentation review, approvals, postings, publications, submissions, and completion to maintain accuracy and compliance.

In prior roles, I reviewed external appeal applications as a Financial Services Reviewer, maintained accurate and secure records in compliance with HIPAA, and clarified documentation with applicants, medical providers, and health insurance companies. I’ve also worked as a Legal Secretary and SSD Paralegal—drafting and reviewing legal documents, managing electronic calendars and court deadline task lists, organizing case files, conducting legal research, and communicating with clients by phone, mail, and email—along with experience in claims/account review and quality-focused data entry using Excel.

Experience

Work history, roles, and key accomplishments

Current

Assistant Procurement Administrator

Current

DASNY

Feb 2026 - Present (5 months)

Assists with procurement administration for professional services and construction-related bidding and awards, including processing term procurements and related documentation. Supports RFP/RFQ activities and coordinates approvals and submissions while maintaining accuracy and compliance.

Procurement Administration Professional Services Procurement Term Contract Awards Work Orders Contract Amendments RFP RFQ Contract Award Documents Contract Bids Expressions Of Interest Contracts Documentation Review Ad Approvals Publications & Compliance

Financial Services Reviewer

New Wave People / NYS Department of Financial Services

Jul 2024 - Feb 2026 (1 year 7 months)

Reviews and drafts correspondence related to the completeness and eligibility of external appeal applications. Communicates with applicants, medical providers, and health insurance companies and maintains secure, HIPAA-compliant records.

Record Maintenance Confidentiality Appeals Draft Correspondence HIPAA compliance Documentation Review

Legal Secretary

Tully Rinckey

Jun 2023 - Feb 2024 (8 months)

Serves as a reception point of contact for clients, attorneys, and visitors while supporting legal administration needs. Manages electronic calendars and tracks legal documents and court deadlines, communicating case status and documentation requirements to clients.

Front Desk Reception Legal Administrative Support Scheduling Support Document Management Phone Reception Client Communication Attorney Follow Up Scheduling Accuracy Case Status Communication

SSD Paralegal

Harding and Mazzotti LLP

Jan 2022 - May 2023 (1 year 4 months)

Supports case preparation by conducting legal research and improving attorney efficiency. Manages case files and drafts/reviews legal documents while coordinating with clients to gather information and provide updates.

Legal Research Case Management Legal Drafting Document Review Regulatory Compliance

Claims Manager

Rose Waldorf PLLC

Sep 2021 - Jan 2022 (4 months)

Conducts initial reviews of claim letters, complaints, and lawsuits for auto lemon-law matters. Coordinates requests for vehicle documentation, maintains claim communication records, and drafts letters for settlement, denial, or referral.

Negotiation Referral Letter Drafting Lemon Law Complaint Lawsuit Review Dealership Documentation Requests Claim Acknowledgment Claim Communication Records Drafting Settlements

Account Review Administrator

Maximus Inc.

Feb 2020 - Jul 2021 (1 year 5 months)

Files and responds to complaints and appeals using software management systems. Performs data entry and quality control in Excel, reviews appeal evidence packets, and evaluates processed NYSOH appeals for accuracy and completeness.

NYSOH Appeals Evaluation Appeals Complaints Handling Software Management Data Entry Quality Control Excel NYSOH Appeals Review Accuracy Completeness Review Appeals Management System

Customer Service Specialist

Maximus Inc.

Sep 2019 - Feb 2020 (5 months)

Responds to high-volume phone inquiries with professionalism and accuracy. De-escalates calls from dissatisfied consumers, meets quality and adherence expectations, and supports special projects including documentation and team events.