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Breauna Eaton

@breaunaeaton

Health and Human Services graduate seeking entry-level behavioral health roles with crisis support and youth advocacy.

United States
Message

What I'm looking for

I’m looking for an entry-level position in behavioral health or youth services where I can provide client-centered support, use crisis de-escalation awareness and conflict resolution, and help drive positive community impact.

I’m a compassionate and motivated Health and Human Services graduate with a strong interest in mental health and youth advocacy. I’m building my career around client-centered support, using strong communication and conflict resolution to help people feel heard, safe, and respected.

In fast-paced, real-world settings, I’ve demonstrated professionalism, empathy, and problem-solving as a Front Desk Agent / Guest Services Representative at Hilton Garden Inn. I provided professional customer service to 100+ guests weekly, resolved concerns calmly, maintained confidentiality, and handled scheduling, payments, and administrative documentation while coordinating with my team to keep daily operations running smoothly.

Experience

Work history, roles, and key accomplishments

Hilton Garden Inn logoHI

Front Desk Agent & Guest Services

Hilton Garden Inn

Jan 2023 - Jan 2025 (2 years)

Provided professional customer service to 100+ guests weekly in a fast-paced environment, resolving concerns calmly and effectively. Managed scheduling, payments, administrative tasks, and coordinated with team members to ensure smooth daily operations while maintaining confidentiality of guest information.

Education

Degrees, certifications, and relevant coursework

Herzing University logoHU

Herzing University

Associate of Applied Science, Health and Human Services

Activities and societies: Focus on mental health and youth advocacy; skills include crisis de-escalation awareness, client confidentiality, conflict resolution, documentation, and time management.

Associate of Applied Science in Health and Human Services at Herzing University, completed or expected in 2025.

Tech stack

Software and tools used professionally

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