Open to opportunities

naomi ariell

@naomiariell

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Compassionate customer-focused behavioral health technician and hospitality professional.

United States

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What I'm looking for

I seek a supportive, team-oriented role that lets me provide compassionate client care, develop therapeutic skills, and grow in behavioral health or hospitality.

I am a compassionate and dependable professional with hands-on experience in behavioral health support and fast-paced hospitality roles, skilled at creating positive experiences and building strong connections with clients, guests, and colleagues. I consistently observe, document, and support client needs while maintaining safety and professionalism during therapeutic sessions.

My background includes in-room dining, barista, hostess/server, and camp counseling roles where I developed strengths in multitasking, conflict resolution, communication, and activity facilitation. I take pride in remaining calm under pressure, solving problems quickly, and contributing to collaborative teams to ensure smooth operations and excellent service.

Experience

Work history, roles, and key accomplishments

Registered Behavioral Health Technician

Ally Pediatric Therapy

Nov 2024 - Jul 2025 (8 months)

Observed and documented patient behavior and progress daily, implemented client safety protocols, and provided emotional support to improve therapy session outcomes and client engagement.

Emotional Support Therapeutic Activities Documentation Communication Team Collaboration

In-Room Dining Server

Hilton Nashville Downtown

Jan 2022 - Oct 2024 (2 years 9 months)

Coordinated with culinary teams to ensure prompt in-room food and beverage delivery, managed guest communications and special requests, and maintained high standards of hospitality in a high-volume environment.

Food and Beverage Multitasking Upselling Order Processing Conflict Resolution

Barista

Stomping Grounds

May 2022 - Nov 2023 (1 year 6 months)

Prepared seasonal and specialty beverages while delivering friendly customer service, building regulars relationships, and maintaining cleanliness and organization during fast-paced shifts.

Customer Service POS Operation Shift Collaboration Time Management Upselling

Hostess / Server

Texas Roadhouse

Jan 2020 - Jan 2022 (2 years)

Managed guest seating and waitlists in a high-volume dining setting, communicated wait times, and transitioned into serving to ensure guests received attentive, timely service.