Hannah Forney
@hannahforney
I am a compassionate behavioral health specialist focused on patient-centered care.
United StatesWhat I'm looking for
I am a recent UCSB graduate with a BA in Sociology, an Applied Psychology minor, and a Certificate in Technology Management, currently working as a Case Manager in behavioral health.
In my current role I coordinate care, manage discharge planning, keep legal logs, track 5150/5250/5270 holds, input patient hold data into the DOJ website and facilitate communication between patients, families and service providers.
Previously as a Behavioral Health Specialist I provided direct care to patients with emotional and psychiatric disorders, contributed to treatment planning, performed competency assessments, and led crisis intervention and de-escalation efforts to maintain safety and therapeutic milieu.
I have additional experience in patient services and front-desk roles at Cottage Health and Goleta Valley Athletic Club, along with youth counseling and retail support; I bring strong communication, teamwork and a service-oriented mindset to clinical and guest-facing environments.
Experience
Work history, roles, and key accomplishments
Case Manager
Aurora Behavorial Health
Apr 2025 - Present (6 months)
Coordinate care and discharge planning for psychiatric patients, manage legal holds (5150/5250/5270) and DOJ reporting, and facilitate communication between patients, families, and providers.
Behavioral Health Specialist
Aurora Behavorial Health
Oct 2023 - Apr 2025 (1 year 6 months)
Provided direct care to patients with psychiatric disorders, supported the therapeutic milieu, contributed to treatment and discharge planning, and performed crisis intervention and de-escalation.
Concierge
Cottage Health
May 2023 - Sep 2023 (4 months)
Served as first point of contact in hospital lobbies, performed screening and navigation, and supported guest experience programs to promote safety and service excellence.
Membership Sales
Goleta Valley Athletic Club
Jan 2022 - Jun 2023 (1 year 5 months)
Promoted to membership sales where I conducted tours, closed memberships, and trained staff to support retention and revenue objectives.
Front Desk Reception
Goleta Valley Athletic Club
Jun 2021 - May 2023 (1 year 11 months)
Managed guest services including phone support and front desk check-in/out, maintained retail inventory, and trained new staff to support daily operations.
Youth Counselor
YMCA
Jan 2021 - Nov 2021 (10 months)
Led after-school programming for at-risk youth, built participant relationships, and implemented activities to support development and safety.
Front Desk & Retail Support
Wake Island Waterpark
May 2017 - Sep 2019 (2 years 4 months)
Provided seasonal front desk and retail support, handling customer service, point-of-sale transactions, and inventory tasks.
Education
Degrees, certifications, and relevant coursework
UBUniversity of California, Santa Barbara
Bachelor of Arts, Sociology
Bachelor of Arts in Sociology with a minor in Applied Psychology, completed June 2023.
UBUniversity of California, Santa Barbara
Certificate in Technology Management, Technology Management
Completed a Certificate in Technology Management, awarded June 2023.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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