Bratan Bratanov
@bratanbratanov
I support users, create technical content, and lead cultural projects across multilingual environments.
BulgariaWhat I'm looking for
I've supported English- and Russian-speaking customers at FocusVision/Forsta, William Hill Services Bulgaria, and CSMS Bulgaria, and created technical documentation at Playtech Bulgaria.
Alongside 12+ years in IT support, technical writing, and team management, I bring 10+ years in humanities research, translation, editing, performing arts, and cultural management. I work across Bulgarian, Russian, English, Italian, and German, and currently contribute to cultural and arts management while working as a freelance actor.
Experience
Work history, roles, and key accomplishments
Technical Support Agent
FocusVision / Forsta
Jan 2015 - Dec 2022 (7 years 11 months)
Provided technical support in English for FocusVision/Forsta, assisting clients with product issues and ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Sofia University “St. Kliment Ohridski”
Master of Arts, Bulgarian Philology, Translation Studies
2012 - 2015
Pursued a Master's degree in Bulgarian Philology with a focus on Translation Studies (Russian/English).
Ca' Foscari University of Venice
Research Period, Linguistics
2013 - 2014
Conducted linguistic research during a research period as part of MA studies.
Saint Petersburg State University
Master of Arts, Russian Language and Literature
2000 - 2006
Earned a Master's degree in Russian Language and Literature.
Availability
Location
BulgariaAuthorized to work in
Job categories
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