Brandon Pettit

As a Director of Education with over a decade of experience, I have successfully built and scaled customer learning and community programs in B2B SaaS environments. My journey has been marked by a proven track record of launching certifications, enhancing education operations, and driving revenue through innovative educational initiatives. I thrive on cross-functional collaboration and leverage data-driven strategies to ensure customer success and community engagement.

At Rewst, I spearheaded the development of Cluck University, overseeing the learning experience and managing teams responsible for live training, documentation, and video production. My efforts in creating a certification program significantly reduced churn for our certified partners, demonstrating my commitment to driving customer stickiness and engagement through scalable education initiatives.

Previously, as a Senior Manager of Customer Education at Liferay, I unified learning resources into a centralized platform, developed global enablement strategies, and led the creation of strategic learning roadmaps. My focus on aligning learning programs with automation platform adoption has consistently resulted in measurable improvements in customer health and adoption rates.