
Boshakmo ali
@boshakmoali
Administrator at Isle of Dogs CMHT who interpreted for Bengali service users and recorded client progress in RiO.
What I'm looking for
At Isle of Dogs CMHT, I worked as a Bilingual Time & Recovery Worker/Administrator, entering information into NHS records and recording client progress in RiO. I also interpreted for Bengali service users during appointments and meetings, helping facilitate communication with health care professionals.
Across education, public-sector and customer-service roles, I handled administrative work including data entry, correspondence, filing and enquiries. I’m looking for an organisation that will develop my existing skills.
Experience
Work history, roles, and key accomplishments
Replenished stock, operated cashier duties, and greeted customers.
Bilingual Time & Recovery Worker/Administrator
Isle of Dogs CMHT
Dec 2009 - Jun 2011 (1 year 6 months)
Performed data entry into NHS databases, answered calls, managed patient records, and provided interpreting for Bengali service users. Coordinated carer assessments and supported community engagement.
Provided customer service, reviewed job goals and job searches, and made appointments with personal advisers.
Receptionist/Admin
Training For Life
Mar 2007 - Sep 2007 (6 months)
Answered calls, monitored staff attendance, performed data entry, and managed post and filing.
Admin Assistant
Obaseki Solicitors
Feb 2006 - Jun 2006 (4 months)
Handled calls, managed staff files, dealt with confidential enquiries, and managed correspondence.
Admin Assistant
Equalities National Council
Sep 2005 - Feb 2006 (5 months)
Answered calls, monitored attendance, managed post, and performed data entry on Excel.
Admin Assistant
Bright Kids Day Nursery
Jul 2004 - Feb 2005 (7 months)
Managed staff files, handled parent enquiries, wrote invoices, and used nursery management systems.
Admin Assistant
One Stop Shop Housing Advice
Jan 2004 - Jun 2004 (5 months)
Provided customer service, used Q Matic systems for client database, and handled enquiries.
Admin Assistant
William Davis Primary School
Dec 2003 - Jan 2004 (1 month)
Typed letters, filed documents, helped parents, and provided interpreting in Bengali.
Admin Assistant
Select Stratford
Jun 2002 - Present (24 years 5 months)
Dealt with customer queries and organized the shop floor.
Education
Degrees, certifications, and relevant coursework
Springboard Hackney Trust
NVQ Level 2, Business Administration
2004 - 2006
Completed NVQ Level 2 in Business Administration, including Key Skills, Technical Certificate, and a Business Administration Portfolio with clerical experience.
Springboard Hackney Trust
Entry to Employment, Work Based Training
2003 - 2004
Completed an Entry to Employment Work Based Training programme, covering Office Skills, Finance, and IT Clait.
Haggerston School
GCSE, General Education
1997 - 2002
Attained 7 GCSE passes including English, Science, and Maths.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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