Nadia Nihad

Provided personal care and medicines support for clients, completed risk assessments and maintained day-to-day records to ensure safeguarding and wellbeing.

Managed HR administration including drafting official correspondence, coordinating with payroll/accounting, delivering staff development training, and maintaining GDPR-compliant personnel records.

Taught Bengali language, prepared lesson plans and exam papers, and organised multicultural and cultural events to support community education.

Supervised store operations, upheld customer service standards, managed staff rotas, holidays and payroll, and delivered training to improve team performance against sales targets.

Grade: 2:2 (Predicted)

Studied Business Management and is predicted a 2:2 degree, completing the programme in October 2023.

Grade: Pass

Completed a BTEC Level 4 in Business with a pass.

Completed introductory training in Customer Service in July 2016.

Completed basic level Safeguarding Children and Young People training in December 2012.

Grade: Achieved

Completed an NCFE Intermediate Certificate in Preparing to Work in Adult Social Care.

Completed a BSc (Honours) in Clothing and Textile from September 1995 to September 1998.

Grade: A*–C

Completed Higher Secondary Certificate (HSC) with grades A*–C in multiple subjects.

Grade: A*–B

Completed Secondary School Certificate (SSC) with grades A*–B in multiple subjects.