Open to opportunities

Bongiwe Dlamini

@bongiwedlamini

Message

Detail-oriented chef and quality-focused technical writer, training AI and improving user-friendly documentation.

South Africa

Message

What I'm looking for

I’m looking to apply my analytical and organizational skills to train AI and evaluate AI, while using my documentation strengths to create accurate, well-structured, user-friendly guides that improve the overall experience.

I’m a detail-oriented professional with 2 years of experience in food production and quality control, where I delivered consistent results under tight deadlines and complex procedures.

I’ve also built strong technical communication skills—creating blog posts, white papers, and how-to articles for a B2B SaaS audience, and editing content for accuracy, consistency, grammar, and style guide adherence.

I maintain high standards through quality assurance, logs, and inventory tracking using Google Sheets and Microsoft Excel, and I trained more than 8 new staff on procedures and safety protocols. Now I’m seeking to apply analytical and organizational skills to train AI and evaluate AI, while translating complex concepts into accessible guides that improve user experience.

Experience

Work history, roles, and key accomplishments

Chef & Content Editor

Highlands Inn Hotel

Jan 2021 - Jan 2023 (2 years)

Prepared and executed complex recipes and procedures with 99% accuracy while performing food quality control to ensure consistency and compliance with standards. Created and edited B2B technical content and trained 8+ staff on procedures and safety protocols; maintained inventory logs in Google Sheets and Excel.

Food Quality Assurance Recipe Execution Staff Training Google Sheets Microsoft Excel Google Workspace Technical Documentation

Education

Degrees, certifications, and relevant coursework

Ntonjeni National High School

High school diploma, Information Technology

Activities and societies: Strong English writing and comprehension; Information Technology; Bewriters assessment using MLA format.

Completed a high school diploma at Ntonjeni National High School with a focus on English writing/comprehension and Information Technology. Passed a Bewriters assessment using MLA formatting.