Bongiswa nganga
@bongiswanganga
Dedicated professional with experience in customer service and operations.
South AfricaWhat I'm looking for
My name is Bongiswa Nganga, and I have a diverse background in customer service and operations. I began my career as a Promoter at Mobilize Out Resourcing, where I honed my communication skills and learned the importance of engaging with clients effectively. This role laid the foundation for my subsequent position as a Tour Guide at Johannesburg Art Gallery, where I further developed my ability to connect with people and provide exceptional service.
In addition to my customer-facing roles, I have also worked as an Operator and Assistant at Gentile Tissue Factory. This experience allowed me to gain valuable insights into operational processes and the importance of teamwork in achieving organizational goals. I am committed to working diligently and contributing positively to any team I am part of.
Experience
Work history, roles, and key accomplishments
Operator & Assistance
Gentile Tissue Factory
Feb 2015 - Present (10 years 5 months)
Worked as an operator and assistant, supporting production processes and ensuring quality control. Developed multitasking abilities and critical thinking skills in a fast-paced environment.
Tour Guide
Johannesburg Gallery
Oct 2013 - Feb 2015 (1 year 4 months)
Served as a tour guide, providing informative and engaging tours to visitors. Enhanced public speaking and customer service skills while ensuring a memorable experience for guests.
Promoter
Mobilize Out Resourcing
Jul 2012 - Oct 2013 (1 year 3 months)
Worked as a promoter, engaging with customers and promoting products effectively. Developed strong communication skills and the ability to work in a team environment.
Education
Degrees, certifications, and relevant coursework
Nghunghunyani High
Grade 11, General Education
2005 -
Activities and societies: Developed critical thinking, multitasking abilities, and excellent communication skills.
Completed Grade 11 with a focus on subjects including Maths, English, Life Science, Art & Culture, Commerce, and IsiXhosa.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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