Open to opportunities

Bonface Wesonga

@bonfacewesonga

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IT student with strong customer-service skills and practical experience in retail operations.

Kenya

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What I'm looking for

I seek an entry-level role that leverages my IT studies and customer-service experience, offering mentorship, hands-on technical tasks, and growth toward a technical career.

I am a motivated Bachelor of Science in Information Technology student with a solid foundation in mathematics, analytical thinking, and hands-on customer service experience. I have worked in retail and transport booking roles where I managed transactions, assisted with inventory, and supported customers with professionalism and accuracy.

I bring proficiency in Microsoft Office, basic programming knowledge, and a detail-oriented approach to data management and record-keeping. I seek opportunities to apply technical skills while continuing to learn and grow toward an IT-focused career.

Experience

Work history, roles, and key accomplishments

Booking Clerk

Modern Coast Bus

May 2022 - Aug 2022 (3 months)

Processed bookings and ticketing, managed customer inquiries, and maintained accurate records to ensure smooth operations and timely departures.

Ticketing Customer Service Data Entry Scheduling Record keeping Microsoft Office Cash Handling

Cashier

Quickmart Supermarket

Mar 2020 - Jun 2020 (3 months)

Managed transactions accurately and provided excellent customer service, handling payments, returns, and exchanges while assisting with inventory management and product restocking.

Point of Sale Cash Handling Customer Service Inventory Management Microsoft Excel Retail Operations

Education

Degrees, certifications, and relevant coursework

Technical University of Mombasa

Bachelor of Science, Information Technology

Pursuing a Bachelor of Science in Information Technology with coursework in IT fundamentals and analytical problem-solving; expected graduation in 2025.