Gabriel Owino
@gabrielowino1
Customer care professional with ICT experience at POSTA KENYA, supporting staff and visitors with technical inquiries.
KenyaWhat I'm looking for
At POSTA KENYA, I assisted staff and public visitors with technical support and computer inquiries. I communicated professionally to help resolve basic operational and technical difficulties.
As an ICT Attaché at Technical University of Mombasa, I provided basic ICT support, system maintenance, and user troubleshooting. I also assisted staff with office software and technical task management.
I maintained respectful communication with users and handled administrative data accurately and securely according to university policies. I hold a Diploma in ICT and am currently pursuing a Craft Certificate in ICT.
I’m seeking a Customer Care position where I can use my customer-service and technical ICT skills, develop further professional expertise, and contribute to satisfactory customer experiences.
Experience
Work history, roles, and key accomplishments
ICT Attaché
Technical University of Mombasa
Jan 2024 - Dec 2024 (11 months)
Provided basic ICT support, system maintenance, and user troubleshooting. Assisted university staff with office software and technical task management.
ICT Attaché
Posta Kenya
Oct 2024 - Dec 2024 (2 months)
Assisted staff and public visitors with technical support and computer inquiries. Communicated professionally to resolve basic operational and technical difficulties.
Education
Degrees, certifications, and relevant coursework
Kenya Coast National Polytechnic
Diploma in ICT, ICT
Currently pursuing a Diploma in ICT.
Kenya Coast National Polytechnic
Craft Certificate in ICT, ICT
Completed a Craft Certificate in ICT in 2024.
High School
Secondary Education, General
2016 - 2019
Completed secondary education from 2016 to 2019.
Rangala Boys Primary School
Primary Education, General
2005 - 2015
Completed primary education from 2005 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
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